Privacy Policy

Vancouver Island RV Rentals – Privacy Policy

Effective Date: January 15th, 2024

At Vancouver Island RV Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

During the rental process, we may collect personal information necessary to complete your reservation and provide our services. This may include:

• Full Name
• Email  Address
• Phone Number(s)
• Information required to complete the rental agreement

2. How We Use Your Information

We use your information solely for purposes related to your rental, including:

• Preparing and managing your rental agreement
• Communicating with you regarding your booking
• Providing customer support and service updates

We do not sell, trade, or share your personal information with third parties for marketing or unrelated purposes.

3. Data Retention and Deletion

In accordance with the Vancouver Island RV Rentals Security Policy, we follow strict data‑retention practices:

• All personal information collected for the rental agreement is permanently deleted from our systems upon completion of your rental.
• We retain only basic client information—your Name, Email, and Phone Number(s)—in our customer database for future communication and service convenience.

If you prefer all of your information, be removed:

• You may request full deletion at any time.
• Upon receiving your request, all remaining information will be permanently deleted within 7 days.

4. Your Rights

You have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request complete deletion of your information
• Withdraw consent for future communication

To exercise any of these rights, simply contact us using the information below.

5. Contact Us

If you have questions about this Privacy Policy or wish to request deletion of your information, please contact:

Vancouver Island RV Rentals
Email: lane@vanislrv.ca